How do I return an item? ShopFuego.com In-store Return Policy Online purchases must be returned within 30 days and must be new, unused, and contain all original packaging and accessories. A form of personal identification may be required. Some items cannot be returned if opened, including music, movies, video games, software and collectibles. All sales of body jewelry are final and cannot be returned. Items that have been replaced because they are damaged, defective or incorrect must be returned to ShopFuego.com, and cannot be returned to a Fuego store. Other restrictions may apply. You must have your ShopFuego.com in-package receipt/form in order to return a ShopFuego.com item to a store. ShopFuego.com Store Refunds • Credit Card Purchases: Your refund will be credited to the original credit card. • Fuego Gift Card Purchases: Your refund will be issued in the form of a Fuego Gift Card good for purchases made at Fuego stores and on ShopFuego.com. • Gift Recipients: Your refund will be issued as a Fuego Gift Card good for purchases made at Fuego stores and on ShopFuego.com. It’s easy to return a ShopFuego.com purchase. Here’s how: If the return is a result of our error, or if you are not 100% satisfied with the item you purchased from us within the first 30 days of purchase, please return the item to a ShopFuego.com for a complete refund. ShopFuego.com 3500 South Meridian Unit #635 Puyallup, WA 98373 For more information call our Online Guest Services at 1-866-94-FUEGO. Shipping/Handling and Gift Wrap: Shipping/Handling and Gift Wrap charges cannot be refunded by the store. Tax: The appropriate tax amount by item will be included with your refund. Discounts, Clearance, Sale, and Promotional Price Refund The refund value for each item returned will be reduced to reflect the value of a free gift or discount. Merchandise on discount, clearance, sale or promotion of any type at the time of return will be refunded at the current clearance price. Other restrictions may apply.