How do I return an item?
We offer a 30-day, money back guarantee. If you are not completely satisfied with your purchase, you may return it to us, within 30 days, for a prompt refund of product's purchase price (including tax) minus any applicable shipping charges.
Damaged, Defective, or Incorrect Merchandise
Contact our Customer Service Team at 855-463-8346 or email gethelp@ShopFuego.com.
All Other Returns
Please enclose your
original packing slip and return your purchase to:
ShopFuego.com In-store Return Policy
Please contact our Customer Service Team if your order contained damaged, defective or incorrect merchandise.
*Boma Lifetime Guarantee
Boma Lifetime Guarantee. All Boma Jewelry is crafted from the finest raw materials available and guaranteed for life against defects in materials or workmanship. But just so we're clear, "defects in materials or workmanship" does not include the time you dented your ring using it as a bottle opener, the time it tarnished when you lost it for three days camping during a rainstorm, or the time you lost a stone scratching off a lottery ticket. It also doesn't cover an exchange for a different style or a lost piece. Basically, if the thing is defective when you receive it, we'll take care of you. Otherwise, it's on you.
Register Your Jewelry. To activate your lifetime guarantee, register your jewelry online at www.bomajewelry.com. Seriously, why wouldn't you? At this very moment you're looking at some kind of electronic device with access to the internet. It's cool, we'll wait...
If you are in need of warranty repair, please request a warranty repair by contacting Boma at 866-366-BOMA (2662) or by email at firstname.lastname@example.org. Do not return defective merchandise to the Fuego store of purchase.
**The original credit card used for the purchase must be provided to the store associate to process a refund.